Returns & Exchanges
At Runpacers, we want to ensure you have the perfect fit for your stride, which is why we offer a 30-day window for returns and exchanges on all performance gear. Items must be in their original, unworn condition with all technical tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Gear
Place the unused items in their original packaging and secure the box to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing